Shipping

  • AusPost Domestic Standard Shipping: $13.

    AusPost Domestic Express Shipping: $20.

    Orders over $150 qualify for complimentary  Standard shipping in Australia.

    Orders over $200 qualify for complimentary Express shipping in Australia.

    International shipping available upon request. Please email info@akta.au for a shipping quote. Please include a list of the items you wish to purchase in order to ensure an accurate shipping quote is provided.

  • We don’t like waste and love to re-use packaging from our many orders we receive if we can. We believe in upcycling!

  • In the unlikely event that an item you receive is incorrect, damaged or faulty, we have a 14-day return policy from the date you receive your purchase. Please email info@akta.au for all return enquiries. We do not accept returns for change of mind. Only store credits will be issued. You are responsible for return postage costs and assume any risk of loss, theft or damaged goods during transit.

    Please note, you may be required to send through a photo or video of your issue to our team.

    Skin Reaction * If you have experienced an unfavourable skin reaction with one of our products, please call or email with your name and order number, and the product. You are responsible for return postage costs and assume any risk of loss, theft or damaged goods during transit. You will need to explain reactions and may be required to send through a photo or video of your reaction. Please note that product must be less than 20% used to be eligible for store credit or refund.